When an Approver “Denies” the transaction, the transaction returns back to the person that entered with the Deny Comments. The email link for Denies is not working 100%, so below is the navigation and steps to see and fix denials is included below, too.
Fix Denied Journal Entries here:
View the Comments in either of the two highlighted yellow areas:
- Select the Journal, then Access the Approval Tab to find reason for denial.
- Access Lines Tab to correct chartstring, if that is the reason for denial
- Access Header Tab if more attachments need to be included, if that is the reason for denial.