On rare occasions, a Retro will not continue all the way through to the General Ledger.
HR’s Statement of Payroll Charges (SOPC) may reflect the retro, but when running Finance’s History of EE Pay Report or reviewing the General Ledger, the amounts are not there.
SOLUTION #1- If NO Fund 1114/1253 are on the Retro (From / To)
From = The top portion of the Retro form/page.
To = the bottom portion of the Retro form/page.
– Run the SOPC by Run Date for the Funding Source From.
– Run the SOPC by Run Date for the Funding Source To.
The SOPC reports should show the total of the Salary and Fringe that needs to be moved in the journal.
– Please go into Finance, and enter a journal entry Instructions here using the Manual Payroll Accounts: 6010199 Manual Salary or 6019999 Manual Fringe.
SOLUTION #2- If Fund 1114/1253 are on the Retro (From / To)
Start by opening an RT ticket in Financial Services & Accounting with the SOPC and History of EE Pay Report.